Shipping & returns

Handmade Products Directory is a directory that helps shoppers discover independent makers, artisans, crafters, and creative small businesses. Handmade Products Directory does not process, package, ship, or fulfill products sold by businesses listed in the directory.

Shipping Is Handled by the Seller

When you visit a listed maker's website, online shop, or marketplace store and place an order, all shipping arrangements are handled directly by that seller.

Shipping costs, available delivery methods, processing times, tracking, international shipping availability, and delivery estimates may vary from one business to another.

Check the Seller's Shipping Policies

Before placing an order, shoppers should review the shipping information and policies provided by the individual seller or the website where the purchase is being completed.

Questions about an order, shipment, tracking number, delivery delay, damaged package, or missing package should be directed to the business from which the purchase was made.

International Shipping

Some businesses listed on Handmade Products Directory may offer international shipping while others may ship only within their own country or region.

International customers may also be responsible for customs duties, import taxes, fees, or other charges depending on the destination and the policies of the individual seller.

Handmade Products Directory Does Not Fulfill Orders

Handmade Products Directory is not a party to transactions completed with independently operated businesses listed in the directory and does not control seller shipping policies, delivery services, fulfillment times, or carrier performance.

Please contact the individual business directly for information about a specific order or shipment.